Oslo Art Prints Privacy Policy

Custom made Limited Edition Digital Graphic Art Prints

Privacy Policy

Privacy Policy for Oslo Art Prints

Effective Date: May 29, 2025
Last Updated: July 13, 2025

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Welcome to Oslo Art Prints, operated by Douglas Carr Photography (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website www.osloartprints.com and related services, including our Manic Oslo e-book and email sign-up pages. By using our services or submitting your personal data, you agree to this Privacy Policy.

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1. What Information We Collect

When you interact with Oslo Art Prints, we collect certain personal data to provide and improve our services, process your orders, and communicate with you. This data includes:

• Personal information you provide directly: such as your name, email address, postal address, phone number, and payment details when you place an order or contact us.

• Technical information collected automatically: such as your IP address, browser type, device information, and browsing behaviour on our website. This helps us improve website performance, security, and user experience. This data is collected by our website provider and analytics tools.

• Data collected via third-party services: We use tools like Facebook Pixel to understand website usage and improve our advertising. These tools collect data about your interactions with our site and share it with their respective platforms (e.g., Facebook). We do not control these third parties’ data processing but ensure they comply with applicable laws.

We process all personal data in accordance with Norwegian privacy laws and the EU General Data Protection Regulation (GDPR). You have rights over your personal data, which we describe later in this policy.

2. How We Use Your Data

At Oslo Art Prints, we use your personal data to provide and improve our services, fulfill orders, and communicate with you. Specifically, we process your data for the following purposes:

• Order Fulfilment: To process and deliver your purchases, including handling payments, printing, shipping, and any related customer service.

• Communication: To respond to your inquiries, provide updates about your orders, and send important notices such as changes to our policies or terms.

• Marketing and Promotions: With your consent, we may send newsletters, offers, and updates about new products or events. You can opt out of marketing communications at any time.

• Website Improvement: To analyze how visitors use our website through tools like cookies and Facebook Pixel, helping us improve user experience and tailor our services.

• Legal Compliance: To comply with applicable laws and regulations, including record-keeping and fraud prevention.

We ensure your data is only used for these legitimate purposes and handle it with the highest care to protect your privacy.

3. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including to meet legal, regulatory, tax, accounting, or reporting requirements.

When your data is no longer needed, we will securely delete or anonymize it to protect your privacy.

For subscribers to our newsletter:
Your email address and any other personal information you provide when signing up will be used solely to send you updates about print sales, new artwork additions, and other relevant news from Oslo Art Prints. You may unsubscribe at any time, and upon your request, we will promptly delete your data related to the newsletter.

4. Your Data Protection Rights

Under Norwegian law and the GDPR, you have the following rights regarding your personal data:

• Right to Access: You may request a copy of the personal data we hold about you.

• Right to Rectification: You can ask us to correct any inaccurate or incomplete information.

• Right to Erasure: You may request deletion of your personal data, subject to legal obligations.

• Right to Restrict Processing: You have the right to ask us to limit how we process your data in certain situations.

• Right to Data Portability: You can request your data in a structured, commonly used format.

• Right to Object: You can object to the processing of your data for marketing or other purposes.

• Right to Withdraw Consent: If you have given consent for marketing or other processing, you can withdraw it at any time.

To exercise any of these rights, please contact us at osloartprints@gmail.com

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5. Sharing Your Information

We do not sell or rent your personal data to third parties.

We may share your information with trusted service providers who help us operate the business, such as:

• Payment processors

• Printing and fulfilment partners

• IT and website hosting providers

• Marketing platforms (only with your consent)

All our partners are required to protect your data and use it only for the purposes we specify.

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6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze site traffic, and support marketing efforts.

You can manage cookie preferences through your browser settings or via our cookie consent banner.

For more details, see our Cookie Policy.

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7. Security of Your Data

We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure.

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8. International Transfers

Your personal data may be transferred to, stored, or processed in countries outside the European Economic Area (EEA), including countries that may not have the same level of data protection. When this happens, we ensure that appropriate safeguards are in place to protect your data in compliance with applicable laws.

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9. Children’s Privacy

Our website and services are intended for users aged 18 and older. We do not knowingly collect personal data from individuals under 18. If we become aware that we have inadvertently collected personal data from someone under 18, we will promptly delete that information.

Please note that we cannot control or prevent minors from following or interacting with our social media pages, which are hosted on third-party platforms with their own privacy policies and age restrictions.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

We will notify you of any significant changes via our website or by email if you have provided your contact details.

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11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: Oslo Art Prints Email: osloartprints@gmail.com